Business Design |
|
Identify business objectives from a market and financial perspective. List strategic challenges and draw up main strategy and supporting strategies.
Consider the future positions of competitors and analyse customers’ future spending patterns, conduct customer portfolio planning, draw up a customer execution plan and perform simulations. |
| |
|
|
| Objectives and Strategy |
|
|
Draw up a clear cut strategy |
|
Turn the strategy into actions |
|
Embed the strategy into daily operation |
|
Link operational and financial plans, - show the impact of operational change |
|
Define strategic challenges and opportunities |
|
Match the strategy to the business reality |
| |
|
| |
|
|
| |
|
|
| Customer Planning |
|
|
Analyse customers on two fronts: their attractiveness and your ability to serve them |
|
Who are the customers, how much do they spend in total and what proportion of that do they spend with you? |
|
Assess how current relationships between customers and competitors are likely to change |
|
Target the right (profitable) customers |
|
Improve customer focus |
|
Identify and build a pipeline of strategic growth accounts |
| |
|
| |
|
|
| |
|
|
| Customer Planning & Market Simulation |
|
|
Draw up Go to Market Strategy and Customer Execution Plan |
|
Define the Marketing Mix for individual customers |
|
Outline Value Proporsition, Key Issues, Main Drivers and Key Initiatives |
|
Draw up Action Plans, listing activities, persons responsible, deadlines and budgets |
|
Find out how figures will change if the turnover increases or decreases globally or for individual segments. |
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
|
|
| |
|
|
|